Exchange & Returns


Our Return Address is:

 

SunglassesDude

375 S End Ave #16C

New York

NY, 10280


Our toll-free number: 1-800-311-7088

Email: support@sunglassesdude.com

 

Exchange

 

If you are not satisfied with your purchase, you can return purchased items to us in its original condition within 30 days of receipt (this excludes custom made items which are non returnable unless they are faulty). We will issue a refund once we receive items from your purchase, or exchange items for a different model or color if preferred.

 

Faulty item

 

If the item you received is faulty, please contact us within 7 days of receipt of the product. Please include your order number, your name and address, details of the product and the reason for return, and whether you would like a refund or a replacement. If the item you received is in a faulty condition you must notify us in writing within 7 days of receipt of the product.

 

Wrong item received

 

If the item you received is not the one you originally ordered, please contact us quoting your order number, your name and address, details of the product and the reason for return, and whether you would like a refund or a replacement.

 

This returns policy does not effect your statutory rights.