Terms & Conditions


By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions.  

 

A Contract between the customer and SunglassesDude.com for the sale of our products will only exist once an order has been accepted, processed and despatched. This does not affect the customer's statutory rights. 

 

Prices and availability of goods are subject to change without notice. A delivery charge might be added to your order value where appropriate, please see delivery times and charges for specific products on product page.

 

Delivery Information


We aim to dispatch orders within 3-7 business days after receipt of payment. All orders are shipped via FedEx with tracking number. We will send you an email with a link to track your package online as soon as the order is despatched.

 

Shipping fees include handling and packing fees as well as postage costs.

Please note: We are currently unable to ship to P.O. boxes and international addresses outside the US.

 

Exchange & Returns


Our Return Address is:

 

SunglassesDude

375 S End Ave #16C

New York

NY, 10280


Our toll-free number: 1-800-311-7088

Email: support@sunglassesdude.com

 

Exchange

 

If you are not satisfied with your purchase, you can return purchased items to us in its original condition within 30 days of receipt (this excludes custom made items which are non returnable unless they are faulty). We will issue a refund once we receive items from your purchase, or exchange items for a different model or color if preferred.

 

Faulty item

 

If the item you received is faulty, please contact us within 7 days of receipt of the product. Please include your order number, your name and address, details of the product and the reason for return, and whether you would like a refund or a replacement. If the item you received is in a faulty condition you must notify us in writing within 7 days of receipt of the product.

 

Wrong item received

 

If the item you received is not the one you originally ordered, please contact us quoting your order number, your name and address, details of the product and the reason for return, and whether you would like a refund or a replacement.

 

This returns policy does not effect your statutory rights.

 

Privacy & Payments


Privacy

 

We respect your privacy. Any personal information entered on the Website, will be kept strictly confidential and will not be sold, reused, rented, loaned, or otherwise disclosed in ways that you have not consented to.

 

We reserve the right to send some relevant information and promotions that we believe can be of interest or use to its customers.

 

From time to time we may review general information, such as gender or location you have provided to us for statistical purposes. Such information will never link private date with general data to ensure that information about an individual will not be attainable from the general information.

 

We analyse our website logs from time to time to improve the website. Website logs do not allow to link the actual browsing history with the individual browsing the website.

 

 

Cookies

 

Our website SunglassesDude.com uses cookies to keep you logged into the website. These cookies are not harmful to your computer. Cookies are small files that are stored by your browser when you browse web sites. We use cookies to store some information about visited pages, your shopping cart, your favorite products, your last viewed items. This information is stored for a reasonable period of time after which it expires. This information is not shared with anyone.

 

Cookies do not store any personal information. They only store a "key" which is used to access information, such as products added to cart, temporary stored on our own server. You can disable cookies in your browser to prevent this, however you will not be able to use the primary functionality of this website. You can disable cookies in your browser's settings. 

 

You can request to delete your account information or customer data at any time by notifying us at: support@sunglassesdude.com. You can also modify your personal information and preferences by logging in to "My Account" on our website.

 

 

Payments

 

We use the latest online encryption security for payments made through our website. SSL encryption and authentication is considered the most trusted type of security for online payments today. To help prevent fraudulent transactions, payments will be subject to authorization.

 

Payments can be made through credit/debit cards, Google Checkout, or PayPal via a requested payment invoice. We also accept bank transfers.

 

We hope you enjoy browsing SunglassesDude.com shop  and please do not hesitate to contact us if you have any queries.